The link to this service is available at the top of this homepage. Tracking an application is much quicker online. Go to the DBS online tracking service to check on the progress of an application. We cannot guarantee the security of information until it is in our possession, and will not take responsibility for such information until we receive it. All calls to the above number are recorded for record keeping, training and quality assurance. You may be asked some security questions to verify your identity. In addition to the above, Registered Bodies will also need to provide their ‘Registered Body reference number’ and ‘Countersignatory reference number’ to confirm their identity. Ěddress declared on the application form (including house number and postcode).A standard DBS check (like all DBS checks) looks at your criminal record to ensure suitability and is often requested by employers. If emailing us, please provide 5 pieces of information, this must include: There is a difference between a standard and an enhanced DBS check, and you must pick the right one for the role you’re starting. The webchat is available to answer general customer queries. The Disclosure and Barring Service webchat is available Monday to Friday from 09:00 to 18:00, and Saturday from 10:00 to 17:00. Our current opening hours are 08:00 to 18:00, Monday to Friday, and 10:00 to 17:00, Saturday.
